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How to avoid rental and deposit scams

4 min read · Updated 7 October 2026

The short answer

Never pay a holding deposit or bond for a rental you haven't inspected in person, and verify the agent by calling the agency on a number you look up yourself. Scams rely on urgency, a below-market price and an agent who can't meet you — any one of those is a reason to stop and check.

Red flags

  1. The rent is well below similar places nearby.
  2. You're pressured to pay tonight because “lots of people are interested”.
  3. The agent or owner is away and can't show you the property.
  4. Payment is requested by bank transfer, gift card or crypto to a personal account.
  5. The listing photos look professional but details are vague.

Checks before you pay anything

  1. Inspect in person, or have someone you trust do it.
  2. Look up the agency yourself and call its main number to confirm the agent and listing.
  3. Run a reverse image search on the listing photos to see if they appear elsewhere.
  4. Only pay through the agency's official channels, with a receipt.

If you've already paid

Contact your bank immediately — speed matters. In Australia you can also report scams to Scamwatch, which helps warn others.

Frequently asked questions

Is it normal to pay a holding deposit before inspecting?

It's a common scam tactic. Legitimate agents expect you to inspect first and take payment through official, traceable channels.

Can I get money back from a rental scam?

Sometimes, if you act quickly. Call your bank straight away and report the scam; delays make recovery much harder.

Watch a 1-minute scenario on exactly this — would you have paid?

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